Say Hello
At Cavity Dental Staff Agency we pride ourselves on our personable approach and friendly manner. Please feel free to contact us by phone, email or post…we’d love to hear from you! Our office opening hours are 8.30am-7pm and we also have an out of hours service answering the phone 6.45am-9.30pm for same or next day bookings.
Please note, for GDPR purposes, we will use the contact information you have supplied for the purpose of updating you about Cavity Dental Staff Agency (including bookings, accounts, compliance, training and any subsequent related communications). You can opt out at any time by emailing feedback@cavitydentalstaff.co.uk and putting ‘opt out’ in the subject line. We may contact you to discuss this further should we need to.
We guarantee that all bookings made between 9am-5pm Monday to Friday will be responded to within 1 hour (excluding public holidays). If you need a staff member for the following day after these hours then please call 0118 9668291 for our out of hours service.
Hassle-free solution:
We provide a seamless service that will take the hassle out of filling your Nursing/Reception gaps.
- We want to make things as easy as possible for you which is why we book and send the Locum – all you need to do is sign the timesheet and pay the invoice.
We are dental professionals
We will always provide the best nurses.
- With dental backgrounds at Cavity, we appreciate even more the stress you are under when a nurse can’t work. We do face to face interviewing so we always send the best nurses to your practice.
Our standards will always be high
Our standards will always be high in everything that we do.
- From our Locum Staff to Bookings Coordinators, Area Managers to Accounts, the whole Cavity Team have exceedingly high standards to uphold.
Compliance
At Cavity 100% compliance is a non-negotiable.
- Our staff are vetted to MOD and Hospital standards and we have all Locum Staff documents available upon request.
We excel at communication
Cavity Staff will always be personable, prompt and reliable communicators.
- Our phones are answered by a person from 06.45am- 09.45pm, 7 days a week, 365 days a year! All emails are responded to within 45 minutes during ‘normal’ office hours.
Promises matter
We care about the promises we make and will always work hard to deliver them.
- We welcome all feedback, we love to give our Locum Staff compliments as well as learn from our mistakes. That’s why we have an email address specifically for feedback: feedback@cavitydentalstaff.co.uk
How to provide feedback
We welcome all feedback here at Cavity, all you need to do is call anyone at our Head Office or email feedback@cavitydentalstaff.co.uk
Privacy Policy
This is a summary of our Privacy Policy. It summarises what we do with the information we hold about you, how we keep it secure and your rights.
What do we do with your information?
The information we collect is used in a variety of ways, for instance:
- Making our products and services available to you; Giving you Flok Points if appropriate.
- Preventing fraud.
- Providing you with Cavity updates, news and competitions.
We may share your information with Cavity Dental Training Ltd, our course providers, this enables us to provide our services to you.
We will only ever contact you on the basis of our legitimate business interests.
If you don’t want Cavity marketing, you can unsubscribe at any time by emailing: feedback@cavitydentalstaff.co.uk
Security and data retention
We take security measures to protect your information and we’ll never keep your information for longer than is appropriate.
Your rights
| Access | You can ask for the personal information we hold about you and for details about how and for what purpose we use your information. |
|---|---|
| Rectification | You can ask us to correct any personal information that’s inaccurate or incomplete. |
| Objection | You can ask us to stop processing your personal information in certain circumstances. |
| Restriction | You can ask us to temporarily stop processing your personal information in certain circumstances while other challenges are resolved. |
| Erasure | You can ask us to delete any information we hold about you if the law and our data retention policies no longer require us to hold it. |
| Data portability | You can ask us for copies of the information we hold about you so that you can move, copy or transfer your personal data. |
| Automated decisions/profiling | You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effects for you or affects you in any other significant way. |
Contact us
If you’d like to exercise one of your rights, or you have a question or a complaint about this Policy, please get in touch.
Email us at: feedback@cavitydentalstaff.co.uk
Write to us: Matt Dunne, Data Protection Officer, Cavity Dental Staff Agency, 49 St Peters Road, Earley, Reading, RG6 1NT
