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Safety & Inclusion

LGBTQIA+

5 min read

Everyone deserves to feel safe, accepted and supported for who they are. For many people in the LGBTQIA+ community, understanding and accepting their identity, and choosing when and how to share it with others, can be a positive and empowering experience, but it can also bring uncertainty, fear and difficult conversations.

LGBTQIA+ people are more likely to experience poor mental health, often because of the discrimination, rejection and isolation they may face at home, at school, at work or in their community. Family members, friends and colleagues can also find themselves looking for guidance on how best to offer support.

In this support hub, we look at some of the challenges people within the LGBTQIA+ community may face, and bring together a comprehensive list of trusted charities and services offering help, advice and someone to talk to, for young people, adults, families and friends. If you need to talk to someone right now, you can call Samaritans free on 116 123, any time.

On this page

    If you are part of the LGBTQIA+ community, there is a wide range of support available through various charities and organisations

    For many people accepting who they are and coming out remains the first hurdle they must overcome

    This can certainly be a very challenging and worrying time.

    Some of the challenges and worries the LGBTQIA+ community face is the fear of how others will react being rejected by family and friends or the impact it could have within their working environments

    Growing up and feeling different, often from a young age can impact heavily on a person’s mental health

    Knowing that you are different to your friends because of who you find attractive or feeling that you are trapped in the wrong body are real feelings and for many these feelings are not just a phase

    For those who feel trapped and begin the journey to transition the overall impact on a person’s mental health and emotions alongside the side effects of treatment can be a very difficult time.

    Considerations to the feelings of family and friends who are navigating and supporting a family member, a friend or a work colleague who has come out also need to be sensitively considered, for some this could be a very challenging time in accepting the change

    We have put together a comprehensive list of support links for everyone within the community young people, families, parents, and friends to help, support and make sure that nobody ever feels alone or isolated in what they are going through:

    akt

    Supports LGBTQ people aged 16-25 who are homeless or living in a hostile environment.

    British Association for Counselling and Psychotherapy (BACP)

    Professional body for talking therapy and counselling. Provides information and a list of accredited therapists.

    Brook

    Provides wellbeing and sexual health information and support for young people.

    Consortium

    Directory of services and groups for people who are lesbian, gay, bisexual and transgender.

    Families and Friends of Lesbians and Gays (FFLAG)

    Offers support to parents, friends and family members of those who identify as LGBT+.

    Galop

    0207 704 2040 (LGBT+ hate crime helpline)
    0800 999 5428 (LGBT+ domestic abuse helpline)
    0800 130 3335 (Conversion therapy helpline)
    help@galop.org.uk

    Provides helplines and other support for LGBT+ adults and young people who have experienced hate crime, sexual violence or domestic abuse.

    Hub of Hope

    UK-wide mental health service database. Let’s you search for local, national, peer, community, charity, private and NHS mental health support. You can filter results to find specific kinds of support.

    LGBT Foundation

    0345 3 30 30 30

    Advice, support and information for people identifying as LGBTQ+.

    London Friend

    Offers services to support LGBTQ+ health and wellbeing, including support groups and counselling. These are available online, as well as in person around London. And provides information for on topics including mental health, coming out, and drug and alcohol use.

    Mermaids

    0808 801 0400

    Supports gender-diverse young people aged 19 and under, and their families and carers. Offers a helpline and webchat.

    Mindline Trans+

    0300 330 5468

    Free, confidential listening service for people identifying as trans or non-binary, and their friends and families.

    Mind Out

    LGBTQ Mental Health Service

    NHS talking therapies self-referral

    Information about local NHS therapy services for certain mental health problems. You can self-refer (England only) but you must be registered with a GP.

    Outcome

    Service run by Islington Mind to support LGBTQI+ people. Runs weekly online drop-in groups and activity sessions, including a drop-in session for asylum seekers and refugees.

    Pink Therapy

    Online directory of qualified therapists who identify as or are understanding of minority sexual and gender identities.

    Samaritans

    116 123 (freephone)

    Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person.

    Stonewall

    08000 50 20 20

    Information and advice for LGBT people on a range of issues.

    Switchboard

    0800 0119 100
    hello@switchboard/lgbt

    Listening services, information and support for lesbian, gay, bisexual, and transgender people.

    Terrence Higgins Trust

    0808 802 1221

    Provides support for LGBT+ people worried about their sexual health, including via a listening service.

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